Telehealth in the UAE
Your doctor.Your phone.Care without the wait.
Consult a licensed doctor by video, voice or chat from home in Dubai, Abu Dhabi or Sharjah. Prescriptions, pharmacy delivery and lab tests come from the same visit.
For residents of every emirate, and the family you look after.
- Licensed doctorsVideo, voice and chat
- Ranges set by doctorsAlerts reach your doctor
- Care at homePartners and our own staff
- Prices in AEDShown before you pay
The doctor review loop
Devices collect numbers. A care team needs decisions. The review loop takes a reading from your ring or glucose sensor, checks it against the range your doctor set, and puts anything outside it in front of that doctor.
From there the doctor calls you, changes your plan, prescribes, or sends a nurse or sample collector to your home. Every step is recorded, and you can see where it stands in the app.
Every alert has an owner. A reading outside your range goes to a named doctor, not just to a notification on your phone, and what they decide is written on your record.
Telehealth — a licensed doctor, on your phone
Talk to a doctor by video, voice or chat from home or work. You pick the format and the time; the doctor decides what happens next, and it all stays on one record.
A video consultation from home. The doctor sees your history, your device readings and anything you've shared before the call.
One consultation
Every format, one record
- Video consultations
- Voice calls
- Secure chat
- Photos and reports
- Book for family
- First available doctor
- Choose by language
- Follow-up questions
A chat follow-up sits next to the video call that started it, so the next doctor sees both.
Who decides what
You choose the format and the time. The doctor decides whether a remote consult is right, and can ask you to see someone in person.
Video · voice · family
Calls run in encrypted rooms and are recorded only if you agree.
Monitoring devices — readings a doctor actually sees
Liv.Fit is making its own band, ring and glucose sensor (CGM), and connects the devices you already own. Either way, your readings go to your record and your doctor decides what they mean for you.
A round glucose sensor on the back of the upper arm, read by a phone. Your doctor sees the same trend you do.
Glucose · Trend, last 24 hours
mg/dLTarget range set by your doctor · 70–180 mg/dL
Liv.Fit devices · coming soon
Liv.Fit Band, Ring and CGM
Liv.Fit Band
A screenless strap for your wrist. Tracks recovery, strain, sleep and heart rate variability.
Liv.Fit Ring
A titanium smart ring. Tracks sleep, resting heart rate and temperature trends.
Liv.Fit CGM
A small round sensor on the back of your upper arm. Reads glucose day and night.
Readings go to your doctor. Each device is included in, or bought with, a monitoring plan.
Join the waitlistRanges, not guesses
Your doctor sets a range for each reading. When one crosses it, they get an alert. Critical readings are flagged first.
Works with the devices you already own
Samsung Galaxy Ring will connect through Samsung Health and Health Connect, and Apple Health through the Liv.Fit mobile app, both coming soon. Blood pressure cuffs and smart scales come later.
Home care — the visit comes to you
Some care needs a person in the room. Home visits are delivered by licensed partner home-care agencies and by Liv.Fit's own staff, booked and recorded the same way.
A home visit in the living room. The notes go back to your doctor and your record.
Services
What we bring to your home
- Lab sample collection● Available now
- Nurse visits● Launching
- Physiotherapy at home● Launching
- Wound care● Launching
- Injections and IV● Launching
- Elderly check-ins● Launching
- Follow-up after hospital discharge● Launching
Who comes
Whoever comes, you see their name, role and arrival time first, and the visit is written on your record.
A visit · tracked here
You see the time, the service and the price in AED before you confirm.
One care team. Every room in your home.
A video call in the living room, a reading overnight, a blood sample before breakfast, medicines at the door. The same doctor and the same record behind all of it.
In Dubai, Abu Dhabi, Sharjah and the northern emirates: one record, whichever room the care happens in.
Look inside a single reading
Every reading keeps what your doctor needs to act on it: what was measured, the range it was checked against, who reviewed it, what they decided and the consent it relied on.
Reading
- Patient
- 52 M · profile 1 of 3
- Device
- Glucose sensor (CGM)
- Reading
- Glucose 248 mg/dL
- Range
- 70–180 · set by doctor
- Time
- 02:14 · Dubai
- Language
- Arabic
- Sharing
- On · revocable
Doctor's notes
type 2 diabetes · metformin · check before meals
Signals — reviewed before the doctor acts
Glucose
248mg/dL
Above range
6-hour trend
+64mg/dL
Rising
Resting HR
74bpm
Used in plan
Sleep
5.4h
Reviewed
The reading, the overnight trend and the night's sleep were in front of the doctor together. The doctor called the next morning and adjusted the plan.
Review & consent
Alert sent to
Your doctorReviewed
07:40 · trend checkedConsent
✓ sharing on · revocableAccess
✓ every view loggedVideo consult booked · blood sample at home requested
Sample record for illustration.
Prescriptions & pharmacy — the prescription is not a dead end
The prescription
Signed by your doctor, checkable by anyone who needs to
- Signed by the prescribing doctor, never by AI.
- Carries a QR code the pharmacy scans to confirm it's genuine.
- Goes to the pharmacy you choose, for delivery or collection.
- Repeat prescriptions only when your doctor agrees.
Every prescription is available to you and your pharmacy as:
Pharmacy · tracked here
The pharmacy verifies the prescription, prepares and packs your medicines, and delivers them or keeps them for collection. You can follow each step.
What the check decides
If something doesn't match, the prescription goes back to the doctor with the reason. It never stalls without you knowing.
Lab tests at home — from order to result, at your door
Your doctor orders the tests in the consultation. A trained collector comes to your home for the sample, and the results come back to your record and your doctor.
Your tests in one place: what's ordered, when the collector comes, and each result with its reference range and history.
The pipeline
Order in, result out
Tests arrive with the sample type and how to prepare. You book a collection time that suits you.
Results you can understand
- Reference ranges
- Trends over time
- Doctor reviews first
- Flagged values
- On your record
- Shared with your doctor
Your doctor sees your results with the history behind them and explains what they mean.
Built for everyone in your care
Patients
See a doctor and keep every result in one place.
Families
Look after parents and children from one account.
Doctors
Consult, follow readings and prescribe.
Clinics
Offer telehealth and monitoring to your patients.
Labs
Orders in, home collection, results back.
Pharmacies
QR-verified prescriptions, tracked delivery.
Home-care agencies
Visit requests from doctors and patients.
Pay per visit, or choose a plan
Prices in AED, before you pay
Essential
For one person
- A set number of consultations
- Your record and reminders
- Medicines and tests when you need them
Pricing in AED on request
See pricingFamily
For a household
- Several family members on one plan
- A separate record for each person
- Shared consultation allowance
Pricing in AED on request
See pricingOngoing Care
For long-term conditions
- Starts with a doctor's assessment
- Planned reviews and follow-ups
- Device readings reviewed by your doctor
Pricing in AED on request
See pricingYou can always pay per consultation. Medicines, tests, delivery and home visits are priced separately and shown in AED before you confirm.
Everything you need. In one place.
Telehealth
- Video and voice
- Secure chat
- Choose by language
- Book for family
Devices
- Liv.Fit Band
- Liv.Fit Ring
- Liv.Fit CGM
- Devices you own
Home care
- Sample collection
- Nurse visits
- Physiotherapy
- Elderly check-ins
Prescriptions
- E-prescriptions
- QR verification
- Pharmacy delivery
- Repeat requests
Lab tests
- Doctor orders
- Home collection
- Results and trends
- Flagged values
Records
- Notes and results
- Device readings
- Share and revoke
- Access log
Family
- Children
- Parents
- Separate records
- Carer access
Care programs
- Diabetes
- Blood pressure
- Planned reviews
- Device readings
Built for care at home in the UAE
From a single reading to a visit at your door.
- Licensed doctorsEvery licence checked
- Ranges by your doctorNot by an app
- Care at your doorPartners and our own staff
- Prices in AEDBefore you pay
- 12 languagesIncluding Arabic, Hindi and Urdu
- Your data. Your consentShare and stop sharing
Questions from UAE residents
Straight answers, in the words we'd use with a patient.
Which emirates do you cover?
Video, voice and chat consultations work anywhere in the UAE with a connection. Home sample collection, and home visits once they launch, depend on your address. The app shows what's available where you live.
Can I use my health insurance?
Direct billing to UAE insurers isn't available yet. You see the fee in AED before you book, pay in the app, and get a receipt you can send to your insurer if your policy covers telehealth.
Do I need an Emirates ID?
You can create an account with your phone number or email. Some services, such as prescriptions, lab tests and home visits, may ask for your Emirates ID to confirm who you are.
Can I talk to a doctor in my language?
Each doctor's profile lists the languages they speak, so you can choose one who speaks yours. This website is available in 12 languages.
Where is my health data stored?
Today your data is stored encrypted on servers in the European Union. We are moving UAE health data to hosting inside the UAE and will update this answer when that is done. You control who sees your record, and every access is logged.
Which devices can I use?
Liv.Fit Band, Liv.Fit Ring and Liv.Fit CGM are coming soon; you can join the waitlist. You can also connect a device you already own. Today: Oura, Dexcom, and Fitbit or Pixel through Google Health. Coming soon: WHOOP, FreeStyle Libre, Samsung Galaxy Ring through Samsung Health and Health Connect, and Apple Health through our mobile app.
Who comes to my home?
Licensed staff from our partner home-care agencies or from Liv.Fit. Before a visit you'll see the person's name, role and arrival time in the app.
What should I do in an emergency?
Don't use Liv.Fit. Call 998 for an ambulance or 999 for the police, or go to the nearest emergency department.
Does AI make medical decisions?
No. AI drafts notes and summaries. A licensed doctor reviews, edits and signs every note, prescription and order.
Start with a consultation, a device, or both.
Create a free account in a few minutes. You'll see every price before you pay.